Refund and Return Policy
Your satisfaction is important to us.
If an item does not meet your expectations, we gladly accept returns.
๐ Return Window
You may return an item within 30 days of delivery for a full refund.
๐ฆ Item Condition Requirements
To qualify for a refund:
-
The item must be returned in the same condition as received
-
All included documents, pages, and materials must be present
-
Items should be packaged securely for return shipping
Because our items are antique, any alterations or damage after delivery may affect refund eligibility.
๐ฐ Refund Process
Once we receive and inspect the returned item:
-
Refunds are processed promptly to your original payment method
-
You will be notified by email when your refund has been issued
๐ซ Non-Returnable Situations
Refunds may be refused if:
-
The item is returned damaged or altered
-
Parts, pages, or components are missing
-
The item was damaged due to improper return packaging
๐ฎ Return Shipping Costs
-
If the return is due to our error (wrong item, incorrect listing), we cover return shipping.
-
Otherwise, the buyer is responsible for return shipping costs.
๐ฆ Damaged Shipments
If your item arrives damaged:
-
Take clear photos of the packaging and item
-
Email us immediately at info@antiqueparchments.com
-
We will assist you right away with a replacement, refund, or insurance claim
We always work to make situations right.
โ Questions About Returns?
Contact us anytime at info@antiqueparchments.com.