Refund and Return Policy

Your satisfaction is important to us.
If an item does not meet your expectations, we gladly accept returns.

📅 Return Window

You may return an item within 30 days of delivery for a full refund.

📦 Item Condition Requirements

To qualify for a refund:

  • The item must be returned in the same condition as received

  • All included documents, pages, and materials must be present

  • Items should be packaged securely for return shipping

Because our items are antique, any alterations or damage after delivery may affect refund eligibility.

💰 Refund Process

Once we receive and inspect the returned item:

  • Refunds are processed promptly to your original payment method

  • You will be notified by email when your refund has been issued

🚫 Non-Returnable Situations

Refunds may be refused if:

  • The item is returned damaged or altered

  • Parts, pages, or components are missing

  • The item was damaged due to improper return packaging

📮 Return Shipping Costs

  • If the return is due to our error (wrong item, incorrect listing), we cover return shipping.

  • Otherwise, the buyer is responsible for return shipping costs.

📦 Damaged Shipments

If your item arrives damaged:

  1. Take clear photos of the packaging and item

  2. Email us immediately at info@antiqueparchments.com

  3. We will assist you right away with a replacement, refund, or insurance claim

We always work to make situations right.

❓ Questions About Returns?

Contact us anytime at info@antiqueparchments.com.